How we work
No surprises. A clear process, written agreements and regular updates, whether it's a two-hour repair or a three-month renovation.
How we work
Step by step
Your request
Tell us what's wrong or what you'd like to change.
- Call, WhatsApp, Viber, email or the online form
- Photos and videos help us prepare the right team
- We reply the same working day
Assessment
We visit, inspect and measure, or assess from photos for simple jobs.
- Root-cause diagnosis, not guesswork
- Options explained in plain language
- Free in our regular service areas
Written quote
You receive an itemised quote in writing.
- Scope, materials, price and timeline
- What's included and what isn't
- Valid for a stated period
Execution
Work begins on the agreed date.
- Licensed technicians for regulated work
- Floors and furniture protected
- Photo updates on longer jobs
- Changes only with your written approval
Handover
We check the work together.
- Final walkthrough and snag list
- Certificates and manuals handed over
- Site cleaned and rubbish removed
Aftercare
We stay responsible after the job.
- Written warranty on workmanship, minimum 6 months
- Manufacturer warranties on products we supply
- Maintenance reminders if you want them
Our promises
These apply to every job, large or small.
Written quotes
Itemised scope and price agreed before work starts. Changes are agreed in writing too.
Licensed technicians
Electrical and plumbing work by licensed professionals, with certificates where required.
Workmanship warranty
Every job is covered by a written warranty on labour, minimum 6 months.
Clean & tidy
Floors and furniture protected, rubbish removed, the site left clean every day.
Payments
- Small jobs: payment on completion, by bank transfer, card or cash with receipt.
- Projects: a deposit to order materials, then stage payments tied to completed phases.
- VAT invoices issued for every job.
FAQ
Common questions
What if the job turns out bigger than expected?
We stop, show you what we found with photos and agree any change in writing before continuing.
What does the warranty cover?
Defects caused by our workmanship. If something we did fails, we come back and fix it at no cost.
Do you issue VAT invoices?
Yes, as a registered Cyprus company we invoice every job.
Free quote
Tell us about your property
Describe the job, add photos on WhatsApp, and we'll come back with next steps, usually the same working day.